Privacy statement
Last updated: July 2026
Who we are
Back2Balance Manuele- en Fysiotherapie B.V. (Celine Hurtado) is responsible for processing your personal data as described in this statement. The practice is located at Maduro Plaza, Dokweg 19, Willemstad, Curaçao.
What data we process
We process the data you provide yourself via the appointment form or during treatment: name, date of birth, contact details, insurance details and health information necessary for your treatment.
Health data is sensitive personal data. We handle it confidentially and process it only for your treatment and its administration.
How we use your data
To plan and carry out your treatment, maintain your file, invoice and submit claims to your insurer (Ennia, Guardian Group Fatum or SVB), and to contact you.
Retention period
We keep your file for as long as legally required for medical records, and no longer than necessary.
Your rights
You have the right to access, correct or delete your data, insofar as the law allows. Please contact the practice to do so.
Contact
Questions about your privacy? Contact the practice via the phone number or WhatsApp on the contact page.