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Privacy statement

Last updated: July 2026

Who we are

Back2Balance Manuele- en Fysiotherapie B.V. (Celine Hurtado) is responsible for processing your personal data as described in this statement. The practice is located at Maduro Plaza, Dokweg 19, Willemstad, Curaçao.

What data we process

We process the data you provide yourself via the appointment form or during treatment: name, date of birth, contact details, insurance details and health information necessary for your treatment.

Health data is sensitive personal data. We handle it confidentially and process it only for your treatment and its administration.

How we use your data

To plan and carry out your treatment, maintain your file, invoice and submit claims to your insurer (Ennia, Guardian Group Fatum or SVB), and to contact you.

Retention period

We keep your file for as long as legally required for medical records, and no longer than necessary.

Your rights

You have the right to access, correct or delete your data, insofar as the law allows. Please contact the practice to do so.

Contact

Questions about your privacy? Contact the practice via the phone number or WhatsApp on the contact page.